Once restarted, the router should connect automatically. On the final page click Restart to save your settings and restart the router. Here enter your Zen username and connection password (please refer to the Technical Details email you received when you joined Zen), then click Next. Once done, the settings for VPI, VCI and Connection Type should automatically populate with the correct settings. Should you need assistance setting up your D-Link 2750U Router, please feel free to call us on 0. You should be able to connect to the Internet afterwards. This will save your settings and restart your router. Once you have typed in the new password twice click Next. Click Apply to apply current settings and finish the setup of the D-Link 2750U Router. You will be asked to change the router login password from the default of admin. The web page will then dispaly the basic settings page for the D-Link router, click the Setup Wizard button to begin the ADSL setup process. You will be prompted for the default login settings: Once you have connected the device to the telephone line and your local network via an ethernet cable, browse to The following guide shows you how to connect your equipment: If you experience problems when using this device please ensure you have entered the correct settings as detailed below and consult D-Link for further assistance.Įnsure your Broadband equipment is set up correctly. NOTE: This device is not supplied by or supported by Zen Internet. This router automatically detects whether to connect using ADSL or ADSL2+, there is no option to override this. In order to access the internet via a router, you must have to type 192.168.1.1 in your browser’s address bar. l, other common addresses a router can take are 10.0.0.1 or 192.168.0.1. If you are unable to locate the CD, follow the guidelines below. 192.168.1.1 IP address is the default gateway address for most of the wireless routers/ADSL modems. If you have the CD that came with the router, run the setup program. Step 1: Obtain your Default Gateway (for more information, see How. Please take a look at our alerts channels.This guide has been written to assist users configuring a DLink DSL-2740B for the first time to allow access to the Internet. The basic setup is the same for most ADSL Routers, however may vary slightly for each model. If the above steps do not resolve your problem, there might be an outage affecting your fibre service. Summary of the problem, for example: “download speeds are slow in the evenings, but seem fine in the day” or “After loadshedding I often notice the following problem…”.Details of which fibre network you are on, and your general location.Screenshot or photo of your speed test result (from .za).If you still have internet problems, please email us the following: Remember to do all tests with cable directly in the ONT. Ideally, test in both peak and off-peak times (before 17:00). Green ‘F’ or Orange ‘FX’ light for VumatelĬonnect a laptop directly to your fibre box (ONT) with an Ethernet cable and test your speeds at: – this test will rule out problems with Wi-fi.Step 3Ĭheck that the lights on your fibre box (ONT/CPE) show an active fibre connection Not all routers require a login, but most do. In the address bar, type your Default Gateway IP address, such as 192.168.0.1 or 192.168.1.1 Press Enter You should now see your routers login screen. After you have entered the extender’s IP address, the configuration page will open, and you should click wireless settings, enter your wireless network name in the SSID box, and then save. Firefox, Chrome, Edge, or Opera should work fine. Make sure everything is “clicked” into place. To view your routers menu and settings: Open up a web browser. Select Yes for the 'Does your internet connection requires a login' For PPPoE type of DSL service, click the drop-down arrow under the Internet Service Provider select PPPoE. STEP 3: Under the Basic Tab, click on Internet. Here is a list of the most common South African SMTP settings or outgoing mail server settings: 8TA lantic ABSA .za or .za Afrihost (ADSL, ISDN, Dial-up) .za Cell C .za CyberSmart .za or. Reboot your router and fibre box (ONT/CPE) and check your cabling and power adapters. For manual configuration, select No, I want to configure the internet connection myself and click Next. The default factory settings for the username and password should both be Admin. Please subscribe to receive network alerts so you know ahead of time of scheduled maintenance and quickly for unplanned maintenance. This will then display a Pop-Up Window to enter your Router Username and Password (see below image). If you are experiencing internet problems, like slow, intermittent or no internet please complete the following three standard troubleshooting steps: Step 1Ĭheck if there are any planned or unplanned maintenance or outages that might affect your line on .za.
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